All of our products are handmade, however, we endeavor to dispatch all orders within 3 working days via Courier or Royal Mail services, as appropriate. For particularly large orders, delays may occur before dispatch.
All delivery is free to mainland UK. If you have a very specific request then email us on firstname.lastname@example.org to discuss your order. If you have any queries on our delivery policy then please do not hesitate to email us on email@example.com.
Refunds and Returns
If you are dissatisfied with your delivery, then please contact us within 24 hours of receipt so we can rectify the problem as quickly as possible.
firstname.lastname@example.org or phone us at 07534 812042
Unless faulty, we will not accept any returns. Once the goods have been returned to us your credit/debit card will be refunded. The cost of shipping is not refundable, with the exception of orders incorrectly shipped by us.
We reserve the right to refuse a return on any product that does not meet these requirements.